前两天我用Claude的时候账号莫名被封禁了,然后就想办法,看有没有挽回的余地,于是乎我就给anthropic团队发送了申诉邮件,等了3天左右,今天早上收到了账号解封的邮件,现在该账号已经可以使用了。
,申诉的邮箱是support@anthropic.com,申诉模板仅供参考。
Dear Anthropic support team,I am writing because my Claude account [account email/username] has been disabled. I did not receive any notice about why my account was disabled.I would like to understand the reason for this disablement. I want to ensure I have not violated any terms of use, and see if there is any way for my account to be reenabled. I have been using Claude responsibly and have relied on it for [state how you use Claude].Could you please look into why my account was disabled, and advise if it can be restored? I would greatly appreciate any assistance you can provide in this matter.Thank you for your help.Regards,
[Your name] 希望能够帮助到大家

Dear Anthropic support team,I am writing because my Claude account [account email/username] has been disabled. I did not receive any notice about why my account was disabled.I would like to understand the reason for this disablement. I want to ensure I have not violated any terms of use, and see if there is any way for my account to be reenabled. I have been using Claude responsibly and have relied on it for [state how you use Claude].Could you please look into why my account was disabled, and advise if it can be restored? I would greatly appreciate any assistance you can provide in this matter.Thank you for your help.Regards,
[Your name] 希望能够帮助到大家
