Rowan Walters
7 months ago
Found a FIX that actually works after trying ALL the "solutions" listed on multiple forums and directly from Logitech support - none of which fixed the blank window of death.
Seems to be a registry issue more than anything else...
1. Create a new local administrator user on your PC (e.g. 'NEW-ADMIN')
2. Install the latest Logi Options on your 'NEW-ADMIN' user account
3. Check Logi Options works (it should do)
4. Copy the 'C:\Users\NEW-ADMIN\AppData\Roaming\Logishrd' folder to the same location on the main windows account where Logi Options is broken e.g. 'C:\Users\[YOUR MAIN WINDOWS USER]\AppData\Roaming\Logishrd '
5. Open regedit on your NEW-ADMIN account and export the 'Computer\HKEY_CURRENT_USER\SOFTWARE\Logitech' folder. Save this somewhere you remember, as you will need it for your next step.
6. Login to your main windows account, open regedit and import the exported reg folder from the last step. If it already exists, then delete it first before importing.
7. Cross your fingers and open Logi Options!
I hope this works for you as it did for me.
7 months ago
Found a FIX that actually works after trying ALL the "solutions" listed on multiple forums and directly from Logitech support - none of which fixed the blank window of death.
Seems to be a registry issue more than anything else...
1. Create a new local administrator user on your PC (e.g. 'NEW-ADMIN')
2. Install the latest Logi Options on your 'NEW-ADMIN' user account
3. Check Logi Options works (it should do)
4. Copy the 'C:\Users\NEW-ADMIN\AppData\Roaming\Logishrd' folder to the same location on the main windows account where Logi Options is broken e.g. 'C:\Users\[YOUR MAIN WINDOWS USER]\AppData\Roaming\Logishrd '
5. Open regedit on your NEW-ADMIN account and export the 'Computer\HKEY_CURRENT_USER\SOFTWARE\Logitech' folder. Save this somewhere you remember, as you will need it for your next step.
6. Login to your main windows account, open regedit and import the exported reg folder from the last step. If it already exists, then delete it first before importing.
7. Cross your fingers and open Logi Options!
I hope this works for you as it did for me.
