Hi Jackie, Thank you for your patience. We're sorry to confirm that your account is permanently suspended. We can see it has been decided that our working relationship must come to an end, and we regret that this has to happen. We aim to maintain an online workplace that benefits all users. For this reason, we sometimes must take action against accounts that demonstrate behavior that can negatively impact other users. We wish you the best of luck in your future endeavors outside of Upwork.