Thank you for contacting Steam Support.
We apologize for the delay.
For the protection of the account holder, we request that you verify the following information:
-The Steam account ID:
-The Perfect World account ID associated to the Steam account:
-An unaltered, fullscreen Screenshot of the last three item purchase transactions you made as it is shown in your Perfect World account:
Once we receive this information we will be able to provide the necessary assistance.
Thank you in advance for your cooperation.